RETURN POLICY
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Returns –Â 30 Day Money Back Guarantee
We are confident that you will love our devices, but if you’re not satisfied with your purchase, we gladly accept returns within 30 days, offering a money-back guarantee even if the packaging has been opened. To return your device, it must be in its original packaging with all accessories, and all ordered items must be in perfect condition and labels intact. Please examine your order upon delivery for any defects or damage, and notify us immediately if there’s a problem.
before initiating a return, please contact our customer service first.
Cancellation
Orders can be cancelled before they are shipped. Should you choose to cancel your order, you will receive a full refund. For assistance, please reach out to us at contact@operosebeauty.com, and we will reply within 24 hours.
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Refunds
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you about the status of your refund. If you are approved, then your refund will be processed, and we will send you the refund to the payment method you have used during checkout.
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Shipping
To return a product, you should first contact our customer service team to ensure that you have the correct return address. additionally Please note that any shipping fees incurred on your original order are non-refundable. If your order included shipping charges, these will be subtracted from your refund amount. furthermore customers are responsible for shipping costs of returning items.
Please reach out to our customer service team for further assistance in facilitating the return process.
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Warranty
All Operose devices are covered by a 1-year limited manufacturers warranty
Reach out to our support team if you need to initiate a warranty claim. Proof of purchase must be provided in order to process a warranty claim.
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Customer service
For any kind of support, please contact us on this email: contact@operosebeauty.com
